Frequently Asked Questions

  • How much do your cookies cost?

    Cookies start at $61 per dozen, with prices increasing depending on the complexity of the requested designs. These base prices also increase with any additional design elements you choose to include.


    More specific details for each pricing tier can be found on my order form.

  • How do I place an order?

    Click "Order Now" at the top of the page to submit my order request form.


    I aim to respond to all inquiries within 1-2 business days.

  • How do I know my order is confirmed?

    Orders are only confirmed by paying the full balance WITHIN 48 HOURS of receiving your order quote. Otherwise, your order request will be canceled and you forfeit the hold on your requested date.


    I will email your order confirmation once payment is received.

  • What is your cancellation / refund policy?

    Due to the custom nature of each order, a lot of preparation and planning goes into every cookie set, including the consultation. Therefore, no refunds will be issued within 2 weeks of your requested pick-up date or 3 weeks of your requested ship-by date. Otherwise, I will address any other concerns and accommodate them when possible.

  • How much notice do you need for an order?

    The sooner you submit an order request, the better! My calendar usually fills up about a month or two in advance, as my availability is limited.


    Last-minute orders will only be considered as my schedule allows. A rush fee of 20% will also be added to your order.

  • Do you offer delivery?

    I offer pick-up in Culver City, CA (near Playa Vista) and shipping to all 50 states in the U.S.


    Shipping costs are covered by the buyer.

  • How do I store your cookies?

    Each cookie is individually heat-sealed for freshness. If left in their original packaging, they are shelf-stable for up to 2 weeks at room temperature.


    You can also freeze the cookies for up to 6 months in an airtight container. Just bring them back to room temp, still sealed, before opening and enjoying!

  • Do you offer gluten free or vegan cookies?

    Gluten-free recipe testing is still in the works. I will make an announcement as soon as it's put on the menu!


    At this time, I do not accommodate any other dietary restrictions (i.e., dairy-free, vegan, etc.).

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